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News & Specials
We are changing our office hours effective Oct. 3
Posted 2 months ago
Effective October 3, 2022, Community First will change our office hours to close on Thursdays at 5 p.m.
The new office hours in both our Ashtabula and Jefferson locations will be as follows:
Monday - Thursday from 8:30 a.m. to 5 p.m.
Fridays from 8:30 a.m. to 5:30 p.m.
We extended the hours to be open later on Thursdays in April 2017. Since that time, Community First has added or enhanced many of our remote services and members have realized the benefit and convenience of these remote services.
Thank you for being a member. We look forward to serving you.
Join us at CFCU's 68th Annual Meeting on Nov. 14 - Call for nominations
Posted 2 months ago
Community First's 68th Annual Meeting is set for Monday, November 14, 2022, at 6:30 p.m.
Join fellow members, staff, and directors for Community First’s 68th Annual Meeting at Edgewood Senior High School on Blake Rd. in Ashtabula. We will conduct a short business meeting and discuss plans for 2023. You can enjoy refreshments and register for valuable prizes in our drawings.
CALL FOR NOMINATIONS: Members will elect three board directors at this year’s Annual Meeting. Current director seats held by Mark Astorino, Steve Cervas and Alanna Dames expire. All are running for re-election.
Any member in good standing who wishes to run for the board may pick up an application at the credit union office. It must be completed and returned no later than Friday, October 14, 2022. No nominations will be accepted from the floor at the Annual Meeting.
Board directors represent the membership; provide overall direction by creating policies for the staff to follow; and hire, direct and hold accountable the Manager/CEO.
WARNING – Recent Wave of Gift Card Imposter Scams
Posted 9 months ago
There has been a recent wave locally of Imposter Scams. Paying with a gift card or wiring money is like sending cash. Do NOT send money to people you do not know.
• Do NOT give out your personal information to people you do not know.
• Do NOT give access to your computer to people you do not know.
How do I spot an imposter scam?
Most imposter scams look like this:
• Someone asks you to put money on a gift card or to wire money
A scammer might use different ways to convince you to send money. They might say:
• You have a problem with your computer, and you must pay to fix it
• You owe taxes to the IRS
• You won a prize, or inherited money, but you must pay fees first
• You won the lottery, but you must pay some taxes first
• A friend or family member is in trouble and needs you to send money to help
• You got a check or deposit for too much money and need to return the extra
These are all tricks. When you hear these stories, you’ve spotted an imposter scam.
How do I avoid an imposter scam?
Scammers are good at being friendly. They are also good at fooling people. Here is how you can stop a scammer:
• Never send money to someone you do not know. This includes Gift Cards.
• Never send money because someone contacted you: Even if you feel like you know the person... Even if the person says he is your friend or related to you.
What if I already sent money to someone I don’t know?
If you sent money to someone who contacted you, report it to the Federal Trade Commission (FTC).
• Call the FTC at 1-877-382-4357
• Go online: ReportFraud.ftc.gov
The FTC uses complaints to build cases against scammers. Any information you can give helps investigators.
Call Abby, our phone banking system, has an updated number
Posted 10 months ago
We have updated our CALL ABBY telephone banking number. To access your Community First Credit Union accounts with our touch-tone banking system, please dial 800-285-2866.
CALL ABBY was previously also available via a local number. That number has been discontinued as of January 4, 2022.
If you have questions, you can call our Ashtabula office at 440-997-5919 or the Jefferson office at 440-624-2110.
You can also access your accounts using our free Online banking and Mobile App.
We can help finance your education with affordable college loans
Posted 5 years ago
Community First can help you finance college or other education.
In partnership with Sallie Mae, we offer the The Smart Option Student Loan to members. This loan features three repayment options, competitive interest rates, and no origination fees.
Beware of online banking scams
Posted 1 year ago
Residents in Ashtabula County have recently reported increased scam and phishing activity to their financial institutions.
Scammers use email or text messages to trick you into giving them your personal information. They can also exploit holes in your computer's security to install malware.
These scammers may try to steal your passwords, account numbers, or Social Security numbers. If they get that information, they could gain access to your email, bank, credit union or other accounts. Scammers launch thousands of phishing attacks like these every day. The FBI’s Internet Crime Complaint Center reported that people lost $57 million to phishing schemes in one year.
Scammers often update their tactics, but there are some signs that will help you recognize a phishing email or text message.
Phishing emails and text messages may look like they’re from a company you know or trust. They may look like they’re from a bank, a credit card company, a social networking site, an online payment website or app, or an online store.
Malware may display warnings on your browser and try to get you to click on dangerous links.
Phishing messages often tell a story to trick you into clicking on a link or opening an attachment. They may:
Say they’ve noticed some suspicious activity or log-in attempts
Claim there’s a problem with your account or your payment information
Say you must confirm some personal information
Include a fake invoice
Want you to click on a link to make a payment
Say you’re eligible to register for a government refund
Offer a coupon for free stuff
Protect yourself from scams and malware:
Use the most recent operating system on your computer. Windows 10 is the latest OS for Windows computers.
Use the latest version of Internet browser. If you have use Internet Explorer, switch to Microsoft Edge, Google Chrome, or Mozilla Firefox. Internet Explorer. Microsoft no longer supports Internet Explorer and it is vulnerable to hackers and malware. Hackers can attack your computer without you ever knowing.
Use a malware detection and removal software. Keep it updated to detect new malware.
Always go to your financial sites using an address that you know to be real. Do not click on links from email sent by sources that you do not recognize. Scammers can use fake websites that look legitimate to trick you.
You can access Community First Credit Union's website at www.cfcua.com.
We will NEVER contact you by phone, text or email to ask for your account number, social security number, or online banking login information. If someone asks you for this information, hang up and call Community First at a number you know to be accurate.
Beware of the check or account deposit scam
Scammers may send you a fake check or make a deposit into your account. Once the money is deposited, you are asked to send all or a part of it back. After you send the money, you find out that the check bounced or the deposit is fraudulent.
If you ever have questions about this type of activity, call Community First at a number you know to be accurate.
New partnership with Electronic Merchant Systems helps businesses take payments
Posted 3 years ago
We are also proud to announce to our community that we have formed a new partnership with Electronic Merchant Systems, a Cleveland-based merchant services provider.
Established in 1988, Electronic Merchant Systems is a leading provider of payment processing and merchant services. EMS manages and safeguards many types of electronic payment transactions including all major credit cards, debit cards, electronic benefits transfer (EBT), stored-value, and electronic check services. No matter what type of small business you run, EMS can provide innovative solutions to help you securely accept payments.
Community First Credit Union members can enjoy the following benefits from this new partnership:
Local service backed by Electronic Merchant Systems
Innovative payment solutions
A dedicated relationship manager to help your business grow
Unmatched 24/7/365 live customer support
For more information on this new partnership or our services, please contact us.
We are proud to serve members like Perry Schools Superintendent Jack Thompson
Posted 5 years ago
At Community First, you are not a number, you are a member!
Perry Schools Superintendent Jack Thompson is a member. He has pursued greater heights in his life and career. Over a career of 29 years spanning seven school districts, Jack has only needed one Credit Union – Community First Credit Union.
He obtained his loan digitally, never had to come in to sign, and he has always received great service – so why change? Thank you, Jack!
Refinance your auto loan and get up to $150 Cash Back with No Payments for 90 Days
Posted 4 years ago
Refinance your auto loan from another lender and you first payment isn't due until the weather is warm! Plus, get a low rate, a low monthly payment and no payments for 90 days.
Auto loan rates are now as low as 1.79% APR* for a 35-month term and as low as 2.75% APR* for a 59-month term.
Refi today and get:
• Rates as low as 1.79% APR*
• No Payments for 90 Days
• Up to $150 Cash Back
• No processing fees
• No application fees
• Financing options up to 72 months
• No prepayment penalties
• Automatic payroll deduction is available
Visit our office, call 440-997-5919, or apply online now.