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Report a Lost or Stolen Card

Report your lost or stolen card immediately.

Report a Lost or Stolen Mastercard Debit Card /ATM card

Report a Lost or Stolen Visa Credit Card


Reset your Debit Card PIN number: Call 1-800-757-9848
You will need your debit card number, the security code number on the back of your card, and your card's expiration date. When calling for a PIN reset, you will need to call from the phone number listed on your account at Community First.


Lobby, Drive-Thru and Phone Hours:

Monday – Wednesday
8:30 a.m. to 5 p.m.

Thursday – Friday
8:30 a.m. to 5:30 p.m.

Ashtabula Branch
Phone: 440-997-5919

Jefferson Branch
Phone: 440-624-2110

Automated 24/7 Telephone Teller - "Call Abby"
800-285-2866 - (Note that the local number for Call Abby is no longer available)

Branches and Drive-Up ATMs

Ashtabula Branch
Phone: 440-997-5919
2043 E. Prospect Road
Ashtabula, Ohio 44004
[ MAP ]

Jefferson Branch
Phone: 440-624-2110
22 W. Jefferson St.
Jefferson, Ohio 44047
[ MAP ]

Email: Send an Email
Email is not a secure means of communication. Do not include account numbers or other personal financial information.