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Home > About > Report Lost or Stolen Cards
Report a Lost or Stolen Card
Report your lost or stolen card immediately.
Report a Lost or Stolen Mastercard Debit Card /ATM card
800-472-3272
Report a Lost or Stolen Visa Credit Card
1-800-252-0036
Reset your Debit Card PIN number: Call 1-800-757-9848
You will need your debit card number, the security code number on the back of your card, and your card's expiration date. When calling for a PIN reset, you will need to call from the phone number listed on your account at Community First.
Lobby, Drive-Thru and Phone Hours:
Monday – Wednesday
8:30 a.m. to 5 p.m.
Thursday – Friday
8:30 a.m. to 5:30 p.m.
Ashtabula Branch
Phone: 440-997-5919
Jefferson Branch
Phone: 440-624-2110
Automated 24/7 Telephone Teller - "Call Abby"
800-285-2866 - (Note that the local number for Call Abby is no longer available)
Branches and Drive-Up ATMs
Ashtabula Branch
Phone: 440-997-5919
2043 E. Prospect Road
Ashtabula, Ohio 44004
[ MAP ]
Jefferson Branch
Phone: 440-624-2110
22 W. Jefferson St.
Jefferson, Ohio
44047
[ MAP ]
Email: Send an Email
Email is not a secure means of communication. Do not include account numbers or other personal financial information.