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Contact Us

Lobby, Drive-Thru and Phone Hours:

Monday – Thursday
8:30 a.m. to 5 p.m.

8:30 a.m. to 5:30 p.m.

Ashtabula Branch
Phone: 440-997-5919

Jefferson Branch
Phone: 440-624-2110

Automated 24/7 Telephone Teller - "Call Abby"
800-285-2866 - (Note that the local number for Call Abby is no longer available)

Branches and Drive-Up ATMs

Ashtabula Branch
Phone: 440-997-5919
2043 E. Prospect Road
Ashtabula, Ohio 44004
[ MAP ]

Jefferson Branch
Phone: 440-624-2110
22 W. Jefferson St.
Jefferson, Ohio 44047
[ MAP ]

Email: Send an Email
Email is not a secure means of communication. Do not include account numbers or other personal financial information.

Mastercard Debit Cards /ATM cards
Report Lost or Stolen: 800-472-3272

Reset your Debit Card PIN number: Call 1-800-757-9848
You will need your debit card number, the security code number on the back of your card, and your card's expiration date. When calling for a PIN reset, you will need to call from the phone number listed on your account at Community First.

Visa Credit Card
Report lost/stolen Visa card: 1-800-252-0036


No-Fee ATMsUse No-Fee ATMs all over town!

As a member of Community First Credit Union, you can withdraw cash at dozens of surcharge-free ATMs in and around Ashtabula County. And you have access to thousands more surcharge-free ATMs when you travel across Ohio and the United States.

Locally, you can find surcharge-free ATMs at Sheetz Convenience Stores, CVS Pharmacies, Grumpy Grandpas Git & Go Convenience Stores, Wal-Mart, and many local financial institutions. You can look for ATMs displaying logos for Alliance One, CU24 ATM, AllPoint, and MoneyPass networks on any ATM. You can also find locations online on our ATM map.

Find No-Fee ATMs


2024 Holiday Closing Schedule

  • New Year's Day -- Monday, January 1, 2024
  • Martin Luther King Jr. Day -- Monday, January 15, 2024
  • Washington's Birthday (Presidents Day) -- Monday, February 19, 2024
  • Memorial Day -- Monday, May 27, 2024
  • Juneteenth National Independence Day -- Wednesday, June 19, 2024
  • Independence Day -- Thursday, July 4, 2024
  • Labor Day -- Monday, September 2, 2024
  • Columbus Day -- Monday, October 14, 2024
  • Veterans Day -- Monday, November 11, 2024
  • Thanksgiving Day -- Thursday, November 28, 2024
  • Black Friday -- Friday, Nov. 29 -- Special hours may apply
  • Christmas Eve -- Tuesday, Dec. 24 -- Special hours may apply
  • Christmas Day -- Wednesday, December 25, 2024
  • New Year's Eve -- Tuesday, Dec. 31, 2024 -- Special hours may apply