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Contact Us

Special Lobby Hours:

Appointments are required for in-lobby visits. Please phone us at 440-997-5919.

In our lobby, the first hour of each day (8:30 a.m. - 9:30 a.m.) is reserved for people ages 60+ or with high-risk health conditions.
Drive-thru, phone and digital services are available during this time for everyone.

Masks are required inside our lobby.

Lobby, Drive-Thru and Phone Hours:

Monday – Wednesday
8:30 a.m. to 5 p.m.

Thursday – Friday
8:30 a.m. to 5:30 p.m.

Phone: 440-997-5919

Automated 24/7 Telephone Teller - "Call Abby"
440-992-5506 or 800-285-2866

Drive-Up ATM
Community First Credit Union
2043 E. Prospect Road
Ashtabula, Ohio 44004
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Email: Send an Email
Email is not a secure means of communication. Do not include account numbers or other personal financial information.

Mastercard Debit Cards /ATM cards
Report Lost or Stolen: 800-472-3272

Reset your Debit Card PIN number: Call 1-800-757-9848
You will need your debit card number, the security code number on the back of your card, and your card's expiration date. When calling for a PIN reset, you will need to call from the phone number listed on your account at Community First.

Visa Credit Card
Automated Phone Payment: 800-808-7230
Access Your Visa Account Online
Report lost/stolen Visa card: 800-991-4964


No-Fee ATMsUse No-Fee ATMs all over town!

As a member of Community First Credit Union, you can withdraw cash at dozens of surcharge-free ATMs in and around Ashtabula County. And you have access to thousands more surcharge-free ATMs when you travel across Ohio and the United States.

Locally, you can find surcharge-free ATMs at Sheetz Convenience Stores, CVS Pharmacies, Grumpy Grandpas Git & Go Convenience Stores, Wal-Mart, and many local financial institutions. You can look for ATMs displaying logos for Alliance One, CU24 ATM, AllPoint, and MoneyPass networks on any ATM. You can also find locations online on our ATM map.

Find No-Fee ATMs


2021 Holiday Schedule

Thursday, December 31, 2020 - New Year's Eve (Closing at Noon)

Friday, January 1 - New Year's Day
Monday, January 18 - Martin Luther King, Jr., Day
Monday, February 15 - Presidents Day
Monday, May 31 - Memorial Day
Sunday, July 4 - Independence Day
Monday, July 5 - Independence Day (observed)
Monday, September 6 - Labor Day
Monday, October 11 - Columbus Day
Thursday, November 11 - Veterans Day
Thursday, November 25 - Thanksgiving
Friday, December 24 - Christmas Eve (Closing at Noon)
Saturday, December 25 - Christmas Day
Friday, December 31 - New Year's Eve (Closing at Noon)
Saturday, January 1, 2022 - New Year's Day