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Lobby, Drive-Thru and Phone Hours:
Monday – Thursday
8:30 a.m. to 5 p.m.
8:30 a.m. to 5:30 p.m.
Automated 24/7 Telephone Teller - "Call Abby"
800-285-2866 - (Note that the local number for Call Abby is no longer available)
Branches and Drive-Up ATMs
2043 E. Prospect Road
Ashtabula, Ohio 44004
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22 W. Jefferson St.
Jefferson, Ohio 44047
[ MAP ]
Email: Send an Email
Email is not a secure means of communication. Do not include account numbers or other personal financial information.
Mastercard Debit Cards /ATM cards
Report Lost or Stolen: 800-472-3272
Reset your Debit Card PIN number: Call 1-800-757-9848
You will need your debit card number, the security code number on the back of your card, and your card's expiration date. When calling for a PIN reset, you will need to call from the phone number listed on your account at Community First.
Visa Credit Card
Report lost/stolen Visa card: 1-800-252-0036
Use No-Fee ATMs all over town!
As a member of Community First Credit Union, you can withdraw cash at dozens of surcharge-free ATMs in and around Ashtabula County. And you have access to thousands more surcharge-free ATMs when you travel across Ohio and the United States.
Locally, you can find surcharge-free ATMs at Sheetz Convenience Stores, CVS Pharmacies, Grumpy Grandpas Git & Go Convenience Stores, Wal-Mart, and many local financial institutions. You can look for ATMs displaying logos for Alliance One, CU24 ATM, AllPoint, and MoneyPass networks on any ATM. You can also find locations online on our ATM map.
2023 Holiday Schedule
- New Year's Day -- Monday, January 2, 2023
- Martin Luther King Jr. Day -- Monday, January 16, 2023
- Washington's Birthday (Presidents Day) -- Monday, February 20, 2023
- Memorial Day -- Monday, May 29, 2023
- Juneteenth National Independence Day -- Monday, June 19, 2023
- Independence Day -- Tuesday, July 4, 2023
- Labor Day -- Monday, September 4, 2023
- Columbus Day -- Monday, October 9, 2023
- Veterans Day -- Saturday, November 11, 2023
- Thanksgiving Day -- Thursday, November 23, 2023
- Christmas Eve -- Sunday, December 24 - Closed
- Christmas Day -- Monday, December 25, 2023
- New Year's Eve -- Sunday, December 31
- New Year's Day -- Monday, January 1, 2024