Community First Credit Union – Ashtabula, Ohio

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Mobile & Online Banking

With Community First’s mobile and online banking services and our free mobile app, managing your finances is easy and convenient, allowing you to access your accounts, pay bills, and transfer funds anytime, anywhere.

Woman using online banking

Get Our Free Mobile App

You can download our free mobile app for fast access to your accounts on your smartphone and tablet.

Search for Community First CU Ashtabula in your app store.

Apple App storeGoogle Play

Online Banking

Online Banking is a free and secure service that allows you to access your Community First Credit Union accounts at any hour, day or night. Access to Online Banking is available on the left side of every page in our website, and is available via your computer, tablet and smartphone.

You can access accounts, pay bills, apply for loans, transfer funds, and complete other tasks. To enroll, stop by our branch or call us with questions.

To log into Online Banking, click on the “LOG IN” button at the top of any page.

View a Video Demo of Online Banking

Privacy Policy and Other Policies

Mobile Banking

If you own a smartphone, your accounts are at your fingertips. Mobile Money is a free, secure and convenient way to access your accounts anytime using your mobile device.

With Mobile Money, you can:

  • View account balances
  • View account transactions
  • Transfer funds between checking and savings accounts
  • Pay your bills
  • And more

You just need to enroll in Online Banking and own a mobile device that can access the Internet or send and receive text messages.

Get Started with Mobile Money:

  1. Log into Online Banking
  2. Click the Self Service tab
  3. Click the Mobile Money link under Additional Services

Mobile Money is secure. We safeguard your personal information using multiple security measures, including authentication and encryption. If your mobile device is ever lost or stolen, please contact us to report this.

View a Video Demo of Mobile Banking

Online BillPay

Pay all of your bills conveniently and securely whenever and wherever you want through our FREE Online BillPay service.

Don’t waste any more of your valuable time and money writing checks, stuffing envelopes and searching for stamps.

With our free Online BillPay you can:

  • Pay all your bills at once with a click of the mouse
  • You control when individual bills get paid and deducted from your checking account
  • Schedule a one time payment or recurring payments
  • View payment history for the last 7 years
  • Get email reminders
  • Us the pending payment calendar

If you are now ready to enroll in our FREE Online BillPay service, do the following:

  • Log into internet banking
  • Click the Self Service Tab
  • Click on the Bill Pay enrollment button
  • Read and Accept the Bill Pay Disclosure
  • You are now ready to use bill pay

You must be enrolled in Online Banking first, in order to sign up for our FREE Online BillPay service.

If you are not already signed up for our free Online Banking, please do as follows:

  • Click on online banking on the home page
  • Click on “First Time User Enroll in Online Banking”
  • Follow the prompts

View a Video Demo of Online BillPay

Telephone Teller (Call Abby)

You can access your accounts over your phone 24/7/365 at the number below. Just call “Abby”, our automated telephone teller, and follow the prompts with your numeric keypad.

Call 800-285-2866

Online Banking FAQs

Is Online Banking Safe?
Yes, Online Banking utilizes SSL 128-bit encryption for your protection.

What is SSL?
The Secure Sockets Layer (SSL) is a security protocol used by Web browsers and Web servers to help users protect their data during transfer. An SSL Certificate contains a public and private key pair as well as verified identification information. When a browser (or client) points to a secured domain, the server shares the public key with the client to establish an encryption method and a unique session key. The client confirms that it recognizes and trusts the issuer of the SSL Certificate. This process is known as the “SSL handshake” and it can begin a secure session that protects message privacy and message integrity.

What is 128-bit encryption and how does it protect my account?
Encryption is a mathematical process of coding and decoding information. Encryption ensures that information is scrambled in transit so that only the intended recipient can decode it. The number of bits (40-bit, 56-bit, 128-bit, 256-bit) tells you the size of the key. Like a longer password, a larger key has more possible combinations. In fact, 128-bit encryption is one trillion times stronger than 40-bit encryption. At current computing speeds, a hacker with the time, tools, and motivation to attack would require a trillion years to break into a session with 128-bit encryption.